Once your ticket has been purchased, the money will not be refunded for any reason.
You cannot leave the Zoo and come back in without buying another ticket.
Keep your ticket while you are in the Zoo, as you may be asked to show it to authorised personnel.
Children under 13 years of age cannot enter the Zoo unless accompanied by an adult.
Touching and feeding the animals is strictly forbidden. Any disrespectful behaviour towards the animals, Zoo staff or other visitors may be penalised with the immediate expulsion of the persons responsible.
The safety barriers around the facilities cannot be passed.
No photographs can be taken for professional or commercial aims without first receiving express authorisation from the Zoo.
The right of admission is reserved.
No photographs can be taken for professional or commercial aims without first receiving express authorisation from the Zoo.